Accounts & workspaces

Overview

A GrowthOS account is personal: one email, one login, one profile. A workspace (organization) is where the actual product work happens — projects, backlogs, sprints, and billing all belong to a workspace, not to your personal account.

You can belong to more than one workspace with the same account, for example a consulting workspace and a client workspace. Each workspace has its own members, roles, seats, and billing plan, so what you can see and do can differ from one workspace to the next.

New workspaces are created during sign-up or by an Owner inviting you to an existing one. If a workspace requires approval before you can enter, you land on an access-pending screen until an admin approves your request.

What you can do here

Create a brand-new workspace during sign-up.
Accept an invitation to join an existing workspace with a specific role and seat type.
Switch between workspaces you belong to from the account menu.
Request access to a workspace that requires admin approval.
See which workspace is active at all times in the top navigation.

When to use

Setting up GrowthOS for the first time for your team.
Joining a teammate or client workspace you were invited to.
Working across more than one organization and needing to switch context.

Prerequisites

A valid email address to register or receive an invite.
An invite link, join code, or workspace URL if you are joining an existing workspace.

Where to find it

Sign-up and sign-in: growthos.salesshuru.com
Workspace switcher: account menu in the top navigation, visible once signed in.

Step-by-step

Open growthos.salesshuru.com and choose Sign up or Sign in.
To create a workspace, follow the sign-up wizard and name your organization.
To join an existing workspace, open the invite link sent by an Owner or Admin.
If no invite exists, use a join code or request access from the workspace login page.
Wait for approval if the workspace requires it; you will see an access-pending screen in the meantime.
Once inside, confirm your role and seat type in Organization → Members.
Use the account menu to switch to a different workspace if you belong to more than one.

What success looks like

You know which workspace is currently active before you start planning or reporting a bug.
Your role and seat type match the work you actually do (Planner for creators, Viewer for readers).
You can switch workspaces in a few clicks without signing out.

Tips & best practices

Use your work email when joining a company workspace so admins recognize your request faster.
If you cannot see an expected project, confirm you are in the right workspace first.
Ask an Owner or Admin to double-check your seat type if features look unexpectedly locked.

Common mistakes

Creating a second personal workspace by mistake instead of accepting a pending invite to the team workspace.
Assuming account settings (like password) apply per workspace; they are tied to your personal account.
Not checking the active workspace before reporting that data or a project is missing.